[c-nsp] TAC hits a new record level of aggravation...

[Justin M. Streiner]

On Sat, 1 Feb 2014, Mike Hale wrote:

> I was having weird issues but realized that it was because the file was too
> big.  Not that there was an error message to that effect or anything.

Along the "file too big" line, is it really necessary for a "show tech" 
from a Nexus 7000 to be ~40 MB *compressed*?

jms

> On Feb 1, 2014 6:59 AM, "Pavel Skovajsa" <pavel.skovajsa at gmail.com> wrote:
>
>> Resurrecting this thread,
>>
>> Is any of you having issues uploading file attachments to TAC cases using
>> the http java page? Somehow nobody in our org can upload anything - we have
>> latest Firefox, latest Java from Sun, still after clicking the "Submit"
>> button in the "file upload window" nothing happens.
>>
>> Regards,
>> -pavel skovajsa
>>
>>
>> On Thu, Nov 7, 2013 at 12:13 PM, Antonio Soares <amsoares at netcabo.pt>
>> wrote:
>>
>>> Another tool that is a nightmare. The new bug search tool: it hangs my IE
>>> 9,
>>> my FF 25, ...
>>>
>>> This is what FF tells me:
>>>
>>> "A script on this page may be busy, or it may have stopped responding.
>> You
>>> can stop the script now, or you can continue to see if the script will
>>> complete.
>>>
>>> Script:
>>> https://tools.cisco.com/bugsearch/resources-2.0.5/js/jquery-1.8.2.js:624
>> "
>>>
>>>
>>> Java, JavaScript, etc, why do we need that ?
>>>
>>>
>>> Regards,
>>>
>>> Antonio Soares, CCIE #18473 (R&S/SP)
>>> amsoares at netcabo.pt
>>> http://www.ccie18473.net
>>>
>>>
>>> -----Original Message-----
>>> From: cisco-nsp [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of
>>> Justin M. Streiner
>>> Sent: domingo, 3 de Novembro de 2013 14:35
>>> To: cisco-nsp at puck.nether.net
>>> Subject: Re: [c-nsp] TAC hits a new record level of aggravation...
>>>
>>> On Sun, 3 Nov 2013, Jeff Kell wrote:
>>>
>>>> Customer support died a decade ago.
>>>
>>> For the front-end stuff, sure.
>>>
>>> To be fair, and to give credit where credit is due, I have dealt with
>> some
>>> TAC engineers who have been incredibly helpful, professional, and
>>> responsive.  For the things I generally reach out to TAC for, it seems
>> like
>>> the level of response I've gotten recently has improved a bit from, say,
>>> two
>>> years ago.
>>>
>>> jms
>>> _______________________________________________
>>> cisco-nsp mailing list  cisco-nsp at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-nsp
>>> archive at http://puck.nether.net/pipermail/cisco-nsp/
>>>
>>> _______________________________________________
>>> cisco-nsp mailing list  cisco-nsp at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-nsp
>>> archive at http://puck.nether.net/pipermail/cisco-nsp/
>>>
>> _______________________________________________
>> cisco-nsp mailing list  cisco-nsp at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-nsp
>> archive at http://puck.nether.net/pipermail/cisco-nsp/
>>
> _______________________________________________
> cisco-nsp mailing list  cisco-nsp at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-nsp
> archive at http://puck.nether.net/pipermail/cisco-nsp/
>