[cisco-voip] ip phone: transfer call

Lelio Fulgenzi lelio at uoguelph.ca
Thu Jul 22 10:46:51 EDT 2004


It looks like the datasheet has been updated since I last read it. Right at the top it states:

Note: The workaround described in this document is not required for CallManager 4.0 because the maximum number of Calls Per DN is now database configurable. Refer to How Multiple Calls Per Line Work in Cisco CallManager 4.0 for more information on this.

So I guess it's fixed in v4.x but not 3.3(4).



  ----- Original Message ----- 
  From: Lelio Fulgenzi 
  To: cisco-voip at puck.nether.net 
  Sent: Thursday, July 22, 2004 10:42 AM
  Subject: Re: [cisco-voip] ip phone: transfer call


  This is normal for CCM 3.3.3 and lower. I believe it is 'fixed' in v3.3.4 and 4.x but I couldn't find anything in the release notes about it.

  Essentially, a phone can have only two calls active at once per line. By pressing the transfer button, you are initiating a new call - when you already have two in queue, you can't initiate a third.

  They have some way to work around it, but I don't like it:

  http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a00800945a6.shtml


    ----- Original Message ----- 
    From: Leonardo D'Urso 
    To: cisco-voip at puck.nether.net 
    Sent: Thursday, July 22, 2004 10:22 AM
    Subject: [cisco-voip] ip phone: transfer call



    hi there,

    I have a strange problem of ip phones (7905/12/40/60). I have configured 
    on a line with a DN. The call waiting service is active.
    When I receive a phone call, I can transfer it on another phone.
    When I receive 2 calls, one hold and the other active, if I try to 
    transfer one of that (the active), I have that the tranfer soft button is 
    not usable.
    Is this normal?

    thanks in advance.
    Leo

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