[cisco-voip] ATA problems

[Eric Knudson]

http://www.cisco.com/warp/public/770/fn17440.shtml


On Mon, 29 Nov 2004 18:27:17 +0100, Vincent De Keyzer
<vincent at dekeyzer.net> wrote:
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> Well, this seems to be the problem. When both fax machines are SuperG3,
> transmission fails (while it succeeds when one of the two is not). 
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> But "make sure that the fax machine is trained down to 14.4bps or lower" is
> my problem: have you been able to configure all of your several hundreds of
> faxes to behave so?... Or did you do it in some other way?
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> Vincent
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> (…) finally you need to ensure that the fax machine does not attempt to
> connect at a higher rate than 14.4bps.
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> (…) Last, make sure that the fax machine is trained down to 14.4bps or
> lower.
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> Tim
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> ________________________________
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> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Vincent De Keyzer
> Sent: Thursday, November 18, 2004 9:52 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] ATA problems
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> Hello,
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> we are using CCM to offer Centrex services to our customers.
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> Typically, each customer has a few phones + one ATA. Each customer is in a
> different location across the city.
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> Now, one of my customers has problems with its ATA: transmission breaks
> during the first page, or during some other of the pages – and sometimes it
> just gets through fine. No pattern can be identified here.
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> Of course, I thought of slips on the GW, but the gateway is used by all the
> customers, and no other customer complains about this.
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> A tech has been on site and tried to receive faxes on his laptop, without
> success. So it's not the fax machine either.
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> Any ideas?
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> Vincent
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