[cisco-voip] Call Back failure

[Andrius]

is your CM integrated with AD? Does Win App Event Log complain about
anything after you restart CTI Manager & Extended Functions?

> Dear Group,

> I install CCM 3.3(4) with Service Release 2, and Unity 4.0(4),
> all features are working except Call Back. When I push the
> "CallBack" softbutton, the result is "Service is not Active".

> I followed exact setup procedures for Call Back:
> http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_3/sys_ad/3_3_4/ccmfeat/fscallbk.htm
> and checked around the FAQ:
> http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item09186a0080191057.shtml

> actually "CTI Manager service" and "Extended Functions services" have been
> activated.
> I have no idea why Call Back is still not working, is there any tricky point
> or missing point?

> thanks in advance,
> Yunming Song
> Digicon Corporation
> 571-323-5030

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