[cisco-voip] CLID does not work for calls directed to Unity

[Lelio Fulgenzi]

Try changing the supervised transfer to release to switch. That should fix things. Unity acts just like a phone transfering a call to you, so it will show the transferring party's display number (unity DNs in this case) unless it actually releases the call to the system. This would be the same as a phone hitting transfer + ext + transfer again. You definately lose features with release to switch, but unless you are using these features, such as announce caller and basic queuing, then you really don't loose much.

-----                                                                -----
Lelio Fulgenzi, B.A.                                  lelio at uoguelph.ca.eh
Network Analyst (CCS)
University of Guelph                             FAX:(519) 767-1060 JNHN
Guelph, Ontario N1G 2W1                          TEL:(519) 824-4120 x56354
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
     remove the 1st letter of the canadian alphabet from my email, eh!
  ----- Original Message ----- 
  From: Anthony Kouloglou 
  To: cisco-voip at puck.nether.net 
  Sent: Monday, October 25, 2004 7:55 AM
  Subject: [cisco-voip] CLID does not work for calls directed to Unity


  Hi all,
  here is a situation that has really tired me:
  -i have 16 voice ports configured in Cisco CallManger with virtual extensions (21 to 36)
  -in the H323 Voice gateway, all calls directed to the console (extension 2000) are translated to extension 21.
  -in Unity, there is a rule saying that any call to extension 21 should be directed to a specific call handler.

  I am using supervised transfer for this one. This sheme is working fine but...
  The console could not see the caller  ID when the phone rings but after he/she answers the call
  the number is displayed!!
  Any ideas on that?
  Thanks.


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