[cisco-voip] Unity 4.0: Hearing greeting and at the same time phoneringing

Wes Sisk wsisk at cisco.com
Fri Sep 10 08:44:22 EDT 2004


Hi Anthony,

You could possibly use queueing in AC in CM40 and make your announcement
your MOH source.
You could possibly set Unity to use a consultative xfer and configure the
unity network MOH source to be your custom greeting.

/Wes

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Anthony Kouloglou
Sent: Friday, September 10, 2004 7:46 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity 4.0: Hearing greeting and at the same time
phoneringing


Is it possible that cisco unity is configured so a caller could hear a
greeting while at the same time the phone on the operator is ringing?It is
quit annoying to have to wait all the greeting and after the phone rings.
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