[cisco-voip] CCM/Unity - 3 questions

Ryan Ratliff rratliff at cisco.com
Wed Apr 6 09:16:09 EDT 2005


1. iDivert will send the call to the VM pilot defined per VM profile on 
that line.  The only way your customer could do this would be to set up 
his colleague's number as his vm pilot.  Of course his Messages button 
will also call his colleague (set him up a speed dial for real vm).

2. Not that I know of.

3. The phone gets the ring list from the TFTP server.  Do the phones 
have the same server configured for TFTP?  I believe the ringlist.xml 
file is what dictates the ringers available to the phone.

-Ryan
On Apr 6, 2005, at 5:29 AM, Vincent De Keyzer wrote:

Hello list,

I have 3 questions from a customer (we run CCM 4.0)
	1.  	Is there a way to iDivert a call to a preprogrammed extension, 
rather than VM?... Customer wants to send call to a colleague without 
picking up, even if he forgot to CFwdAll.
	2.  	Is there a way to completely remove password for a voicemail 
account, so that customer is never prompted for it? I find it a very 
bad idea, but customer insists.
	3.  	Why do ring types sometimes disappear ? I thought it was due to 
the fact of adding shared lines, or model differences, but I have two 
7905 with one DN each; and one has 1 ring type and the other has 24!...

 

Any answer appreciated…

 

Vincent

 

 

 
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