[cisco-voip] CCM/Unity - 3 questions
Ryan Ratliff
rratliff at cisco.com
Wed Apr 6 09:16:09 EDT 2005
1. iDivert will send the call to the VM pilot defined per VM profile on
that line. The only way your customer could do this would be to set up
his colleague's number as his vm pilot. Of course his Messages button
will also call his colleague (set him up a speed dial for real vm).
2. Not that I know of.
3. The phone gets the ring list from the TFTP server. Do the phones
have the same server configured for TFTP? I believe the ringlist.xml
file is what dictates the ringers available to the phone.
-Ryan
On Apr 6, 2005, at 5:29 AM, Vincent De Keyzer wrote:
Hello list,
I have 3 questions from a customer (we run CCM 4.0)
1. Is there a way to iDivert a call to a preprogrammed extension,
rather than VM?... Customer wants to send call to a colleague without
picking up, even if he forgot to CFwdAll.
2. Is there a way to completely remove password for a voicemail
account, so that customer is never prompted for it? I find it a very
bad idea, but customer insists.
3. Why do ring types sometimes disappear ? I thought it was due to
the fact of adding shared lines, or model differences, but I have two
7905 with one DN each; and one has 1 ring type and the other has 24!...
Any answer appreciated…
Vincent
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