[cisco-voip] Manually update single phone to 7.1(2)

[Wes Sisk]

Which server is the phone pointing to for TFTP service?  Are the files in
the TFTPPath of that server?  Point your web browser to the IP address of
the phone and check under the 'status messages' link for possible pointers.
You might turn up detailed TFTP traces and make sure the phone tftp request
is reaching the TFTp server.

/Wes
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Carter, Bill
Sent: Thursday, April 07, 2005 3:17 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Manually update single phone to 7.1(2)


I am trying to upgrade one 7940 from 6.0(5) to 7.1(2).  I placed all of the
P00307010200.* files in the CCM TFTP Path folder.  On the individual Device
page, I set the Phone Image to P00307010200, clicked update and restarted
the phone.

When I web into the IP Phone itself the app load is still identified as
6.0(5).  I had the user unplug the phone and plug it back in, same problem.
I looked at the .conf.xml file for the phone and the new load file is
entered.

Why won't this phone upgrade??
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