[cisco-voip] Can't leave a message for a user from an external number.

[Ryan Ratliff]

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/ 
prod_technical_reference09186a00800faf0f.html
The URL above tells you how to set (and unset) the option for Unity to  
check for full mailboxes on messages from non-subscribers.

Also check out the mailbox for the Unity_servername account.  That is  
the account Unity uses to send messages from non-subscribers  
(CSCec33849).


-Ryan
On Apr 14, 2005, at 10:58 AM, Blomfield, Adam wrote:

I have a user that is able to receive voicemails from internal callers,
however if you call from an external number you get the following
message: "Sorry you cannot record a message for Username, this mailbox
is full." The caller is then dropped into the system opening greeting.
The user's mailbox is below the storage limits and internal callers do
not get this message. Any ideas? I'm stuck scratching my head!

Cheers,
Adam
_________________________________________

Adam Blomfield
WAN Administrator
Information Technology
Sulzer Chemtech USA, Inc.
4019 South Jackson Avenue, Tulsa OK 74107
Tel. +1 918-445-6642, Fax +1 918-446-4701
Cell +1 918-625-1739
E-Mail mailto:adam.blomfield at sulzer.com
Internet http://www.sulzerchemtech.com
_________________________________________


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