[cisco-voip] IPCC:VoIP Monitor Server

[Ruben Montes]

Hello,

I haven't installed the IPCC service VoIP monitoring server because I don't want to use it. The problem is that every time I open the supervisor desktop and select the team, I get a warning message saying that it is not possible to access the VoIP monitor: is it possible to disable this? I mean, I don't want the supervisor software to try to reach this service because I am not using it, and I don't want this warning message to appear every time the supervisor logs in...

Any idea?

Many thanks,

Ruben

-----Mensaje original-----
De: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] En nombre de Ryan Ratliff
Enviado el: jueves, 11 de agosto de 2005 19:50
Para: Nesen Kisten
CC: cisco-voip at puck.nether.net
Asunto: Re: [cisco-voip] Multiple Calls to single Route point

How many CTI ports do you have for that script?  Sounds like it's only 
1.

-Ryan
On Aug 11, 2005, at 1:09 PM, Nesen Kisten wrote:

Hello All,
 
I have configured single route point for ICD, when I make a single call 
to route point call goes through to the ICD, however if I try making 
another call, it goes to busy tone.
 
I have noticed however if an agent picks up first call, and I try 
dialing again I get success. But this does not solve my problem I need 
second call to go to ICD even though first call never gets picked up by 
agent.
 
Kind Regards
 
Nesen.
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