[cisco-voip] IVR transfer to Voicemail

[Philip Walenta]

Cisco's IVR (I'm assuming IPCC express) doesn't support the * if that's what
you've used for your CCM -> Unity transfer.  I've always had to invent an
extension for the IVR to dial and use a special mask on a voicemail profile
to get this to work.


  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Robin H
Sent: Thursday, December 15, 2005 4:28 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IVR transfer to Voicemail



Hi,
I need to setup an IVR script that allows transfer to subscriber's voicemail
directly. I have created necessary transfer from CCM to unity and it only
works for direct dialing from internal phones. From IVR script, the transfer
always failed and the caller got multiple beeps before hearing an invalid
extension prompt. Anyone experience this before? Plz enlighten me. Thanks 
 
Regards,
Robin

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