[cisco-voip] No DT on one extension with CME

[Jason Burton]

I had something similiar to the problem you are having.  What it ended up being was a call from that DN was stuck in Limbo connected to VM (CUE).  I was able to do a 'sh call voice active summary' to see the call and get the call id and then do a clear call voice.

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Jonathan Charles
Sent: Wed 12/28/2005 5:08 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] No DT on one extension with CME


The cool thing is that the problem follows the DN, if you put it on another phone, the other phone exhibits the same bizarre behavior.

You can pick up the phone, the first DN is selected, you hear no dialtone. The display on the phone is as if you were making a normal call. You can dial and it says ring out, but the other phone will not ring. Other DNs on the same phone (in different spots) work fine.

Here is the config of the DN:

!
!
ephone-dn  66
 number 7918
 label 7918
 description Chris Welzenbach Line 1
 name Chris Welzenbach
 call-forward busy 17918
 call-forward noan 17918 timeout 15
 hold-alert 30 originator
!
!

Here is the config of the phone:

!
ephone  31
 mac-address 0013.80DF.81BE
 paging-dn 80
 type 7960
 button  1:66 2:67 3:40 4s41 5s8 6:21
 pin 7918
!

I have set the router to reboot at 2AM and that might clear it up, but I would rather give them a real solution to the problem


Jonathan