[cisco-voip] "File Not Found" When Upgrading to 7.1.2
Lelio Fulgenzi
lelio at uoguelph.ca
Sat Feb 5 20:07:48 EST 2005
Thanks Wes - I'll have to try these things. The wierd thing is, a phone right beside it works just fine.
----- -----
Lelio Fulgenzi, B.A. lelio at uoguelph.ca.eh
Network Analyst (CCS)
University of Guelph FAX:(519) 767-1060 JNHN
Guelph, Ontario N1G 2W1 TEL:(519) 824-4120 x56354
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
remove the 1st letter of the canadian alphabet from my email, eh!
----- Original Message -----
From: Wes Sisk
To: Lelio Fulgenzi
Cc: cisco-voip at puck.nether.net
Sent: Saturday, February 05, 2005 7:59 PM
Subject: Re: [cisco-voip] "File Not Found" When Upgrading to 7.1.2
So that leaves the TFTPServer and interim network
maybe TFTP server on CM is non responsive. w2k has a builtin tftp
client convenient for testing. from cmd line:
C:\>tftp localhost get xmldefault.cnf.xml
Transfer successful: 2316 bytes in 1 second, 2316 bytes/s
Then for the extra paranoid like myself, verify the downloaded file is
the same as the server file in the TFTPPath directory by using md5sum.
A windows version is available here:
http://www.etree.org/md5com.html
compare the md5sum of the downloaded file and the original file.
If md5sums match, I suspect something in the network is interrupting the
TFTP stream. Our phones have a tenuous relationship with firewalls when
it comes to TFTP. the UDP port selection for tftp goes like this:
phone:RandomUDPPort --> tftp get --> TFTPserver:69
phone:RandomUDPPort <-- tftp data packet#1 <-- TFTPserver:RandomPortNumber
phone:RandomUDPPort --> tftp ack packet#1 --> TFTPServerRandomPortNumber
step 3 is where most firewalls draw the line because of the 2 random
port numbers.
/Wes
Lelio Fulgenzi wrote:
> Alright - this is wierd, phone says it can't find the file:
>
> *File Not Found: P00307010200.sbn
> 0x810D, 0x0, 0x12310900
> 0x8108, 0x0, 0x12310900
> File Not Found: P00307010200.sbn
> 0x810D, 0x0, 0x12310900
> *
> But the files are there and are not hidden:
>
> C:\Program Files\Cisco\TFTPPath>dir p00307010200*
> Volume in drive C is MCS7835
> Volume Serial Number is 3CB1-9841
>
> Directory of C:\Program Files\Cisco\TFTPPath
>
> 02/01/2005 03:39p 129,396 P00307010200.bin
> 02/01/2005 03:39p 461 P00307010200.loads
> 02/01/2005 03:39p 679,216 P00307010200.sb2
> 02/01/2005 03:39p 129,800 P00307010200.sbn
> 4 File(s) 938,873 bytes
> 0 Dir(s) 5,176,254,464 bytes free
>
> C:\Program Files\Cisco\TFTPPath>attrib p00307010200*
> A C:\Program Files\Cisco\TFTPPath\P00307010200.bin
> A C:\Program Files\Cisco\TFTPPath\P00307010200.loads
> A C:\Program Files\Cisco\TFTPPath\P00307010200.sb2
> A C:\Program Files\Cisco\TFTPPath\P00307010200.sbn
>
> C:\Program Files\Cisco\TFTPPath>
> ----- -----
> Lelio Fulgenzi, B.A.
> lelio at uoguelph.ca.eh <mailto:lelio at uoguelph.ca.eh>
> Network Analyst (CCS)
> University of Guelph FAX:(519) 767-1060 JNHN
> Guelph, Ontario N1G 2W1 TEL:(519) 824-4120 x56354
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> remove the 1st letter of the canadian alphabet from my email, eh!
>
> ----- Original Message -----
> *From:* Wes Sisk <mailto:wsisk at cisco.com>
> *To:* Lelio Fulgenzi <mailto:lelio at uoguelph.ca>
> *Cc:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> *Sent:* Saturday, February 05, 2005 1:43 PM
> *Subject:* Re: [cisco-voip] "File Not Found" When Upgrading to 7.1.2
>
> you can also web browse into the phone and view the status
> messages. /w
>
> Lelio Fulgenzi wrote:
>
> > Looks like some debugging time on Monday.
> >
> > ----- Original Message -----
> > *From:* Wes Sisk <mailto:wsisk at cisco.com>
> > *To:* Lelio Fulgenzi <mailto:lelio at uoguelph.ca>
> > *Cc:* cisco-voip at puck.nether.net
> <mailto:cisco-voip at puck.nether.net>
> <mailto:cisco-voip at puck.nether.net>
> > *Sent:* Saturday, February 05, 2005 12:46 PM
> > *Subject:* Re: [cisco-voip] "File Not Found" When Upgrading
> to 7.1.2
> >
> > if the phone load isn't too old, then under settings->5->1
> it reports
> > what files are not found. There's always sniffer trace and
> > detailed TFTP
> > server traces.
> >
> > /Wes
> >
> > Lelio Fulgenzi wrote:
> >
> > > I'm trying to upgrade a number of 7940s (not G) and am getting
> > "File
> > > Not Found" and then they use the existing load.
> > >
> > > Anyone else run into this with the 7940s?
> > >
> > > I've double and triple checked the spelling (I cut and
> paste the
> > > load), I don't have any extension after the load name,
> I've made
> > sure
> > > the files are in the directory (some phones, mainly Gs, are
> > upgrading
> > > fine), and I've even restarted the TFTP server. These
> phones are on
> > > the same network as well, with all the same DHCP settings.
> > >
> > >
> >
> --------------------------------------------------------------------------------
> > > Lelio Fulgenzi, B.A.
> > > Network Analyst (CCS) * University of Guelph * Guelph, Ontario
> > N1G 2W1
> > > (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> > >
> > > "That's a UNIX book. Cool!" -- Garth
> > >
> >
> --------------------------------------------------------------------------------
> > >
> > >
> >
> >------------------------------------------------------------------------
> > >
> > >_______________________________________________
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> > >https://puck.nether.net/mailman/listinfo/cisco-voip
> > >
> > >
> >
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