[cisco-voip] Problem with Softphone

[peter.casanave at us.army.mil]

where is the access code being stripped no the phones? IOS Gateway, CCM or?

V/R,
PETER CASANAVE
SFC, USA
BBN Platoon Sergeant

James 1:2. Consider it pure joy, my brothers, whenever you face trials of many kinds, 3. because you know that the testing of your faith develops perseverance. 


----- Original Message -----
From: Amarnath Gutta <amar.gutta at vsnl.co.in>
Date: Sunday, February 20, 2005 3:34 am
Subject: RE: [cisco-voip] Problem with Softphone

> Dear Peter,
> 
> Yes they are in same device pool and have equal search spaces and 
> partitions also. But the analog phone gets all privileges and the 
> softphone doesnt work for the Long distance calling, though the 
> extension dialling and local outbound works fine from softphone.
> 
> Regards
> 
> Amar
> 
> 
> 	-----Original Message----- 
> 	From: peter.casanave at us.army.mil [peter.casanave at us.army.mil] 
> 	Sent: Sun 2/20/2005 7:42 AM 
> 	To: Amarnath Gutta 
> 	Cc: cisco-voip at puck.nether.net 
> 	Subject: Re: [cisco-voip] Problem with Softphone
> 	
> 	
> 
> 	Are they in the same device pool and have equal call search spaces?
> 	
> 	V/R,
> 	PETER CASANAVE
> 	SFC, USA
> 	BBN Platoon Sergeant
> 	
> 	James 1:2. Consider it pure joy, my brothers, whenever you face 
> trials of many kinds, 3. because you know that the testing of your 
> faith develops perseverance.
> 	
> 	
> 	----- Original Message -----
> 	From: Amarnath Gutta <amar.gutta at vsnl.co.in>
> 	Date: Saturday, February 19, 2005 12:22 pm
> 	Subject: [cisco-voip] Problem with Softphone
> 	
> 	> Dear All,
> 	>
> 	> I have CCM 3.3 running for the company phones. The extensions are
> 	> configured on VG-248 with Analog phones. I have a cisco softphone
> 	> on my Laptop configured as the shared line with my telephone. The
> 	> softphone log's into the CCM and also shares my extension number.
> 	> For local outbound we use "0" to pick up the local trunks. And
> 	> "736" is used as the access for long distance trunk.
> 	>
> 	> >From my analog phone the "0" and "736" both work and I am able to
> 	> make local and long distance calls. But from my softphone the
> 	> option "0" works but then the long distance access code of "736"
> 	> doesn't work. When I dial the access code and the long distance
> 	> number it shows be 'bad address' on the softphone and call doesn't
> 	> connect.
> 	> The device pools and the partitions for both the shared extensions
> 	> are same. So the dialing permissions are same on both the
> 	> softphone and analog phone but still problem persists.
> 	>
> 	> Can anyone help me with some pointers.
> 	>
> 	> Regards,
> 	>  
> 	> Amarnath Gutta
> 	>
> 	>
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> 	>
> 	
> 
>