FW: [cisco-voip] Unity question regarding OGM configuration requested...

[Tim Reimers]

Did anyone have any ideas on this?
 
I noticed no one answered- figured it fell down people's Inboxes who
_might_ have had an answer...

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tim Reimers
Sent: Friday, February 18, 2005 3:41 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity question regarding OGM configuration
requested...


I work for a school district-
 
Our Transportation/Communications Director wants to have three possible
outgoing messages on the system 'snow hotline'
a. One for normally open, in both English and Spanish
b. One for 2-hour delay,  in both English and Spanish
c. One for closed,  in both English and Spanish
 
The problem is the Spanish part- He is the one who (in conjunction with
our superintendent) 
makes the call as to what status we're on during a weather situation.
Since he doesn't speak Spanish, he has to have pre-recorded messages...
 
>From what I can discover, it's not possible to have three OGM on one
voicemail box-
 
Since we don't want them to have admin access to Unity to make changes
to it's configuration
(and they doesn't want to risk screwing something up in the admin
interface either)
 
The solution our vendor suggested was - One VMbox that points to one of
three other VMboxes, depending upon how CallFwdAll is set up-
Each type of message (closed, open, 2-hour) is recorded on one of the
OGM of each VMbox.
The person in charge of putting us in 'closed for snow, or 2-hour delay'
just calls in, and changes the FWD as appropriate- 
Very easy for an end user to manage at 4:30 AM when the decision is
made.
 

Tim Reimers
Network Administrator
Asheville City Schools ITT
85 Mountain Street
Asheville, NC 28802

tim.reimers(at)asheville(dot)k12(dot)nc(dot)us
828-350-6180



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