[cisco-voip] Attendant Console Error

[Walenta, Phil]

If you call TAC they actually have a DDTS on this.  They also have a
handy setup of instructions on how to fix the firewall to allow the line
state to work. 

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Kevin Thorngren
Sent: Thursday, January 06, 2005 6:12 AM
To: Marcin Nowacki
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Attendant Console Error

Hi Marcin,

We have seen problems with XP PC's when the built-in Firewall is
enabled.  If you have this please try disabling the Firewall to see if
the Line State works.

Thanks,
Kevin
On Jan 6, 2005, at 4:54 AM, Marcin Nowacki wrote:

>
> OK. i've found a solution , JTAPI password was bad, but when I'm 
> logged in I can not retrieve call state in directory window . I read 
> that it was a problem in ccm 3.1 and lower but it was resolved in 
> upper versions. We are using ccm 4.0(1) and initial line state show 
> Unknown status for all directory numbers.
>
> What can it be ?
>
> Greet
>
> Marcin
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Marcin 
> Nowacki
> Sent: Thursday, January 06, 2005 8:55 AM
> To: cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] Attendant Console Error
>
>
> Hello
>
> I have the same problem as described below.
> I have ac user defined in global directory users , all devices are 
> assigned to this user. I have also ac user in attendant users 
> configuration. When I run attendant client console when I want to go 
> online the error occures :
>
> Initialization of Call Control failed. Retrying...
>
>
> All praceses are running and I cant find any clue, what might be the 
> problem.
>
> Any ideas needed :)
>
> Greetings
>
> Marcin
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of J A Pine
> Sent: Friday, June 25, 2004 10:43 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Attendant Console Error
>
> I'm running Attendant Console 1.2(1).  I recently installed the client

> on a new station and created a new login for it.  After installing and

> configuring it, the program opened and was able to load the Call 
> Control with no problem.  I then copied over the users list from the 
> other station and loaded up Attendant Console again and am now 
> receiving this error message box:
>
>
> Initialization of Call Control failed. Retrying...
>
>
> It is never able to connect and I cannot dial.  I then removed the 
> users list and reset the IP phone, but problem still exists.  Any 
> ideas?  I already read through and verified everything was correct 
> from what I found on Cisco's website:
>
> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
> prod_troubleshootin
> g_gu
> ide_chapter09186a00801eaf91.html
>
> Can't seem to get this one to work, yet the other station is fine.  
> Any ideas, or any log files I can look at?
>
> Jesse
>
>
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