[cisco-voip] CMM Config with ACT

[Kevin Thorngren]

Hi Joshua,

Great.  Contact the TAC engineer.  It looks like there is a particular 
IOS code he needs to provide you.

Thanks,
Kevin
On Jun 8, 2005, at 8:31 PM, joshua sahala wrote:

> On (08/06/05 19:26), Kevin Thorngren wrote:
> [cut]
>> Hi Joshua,
>>
>> I found your case.  It looks like you were asked to upgrade to XY4 to
>> resolve this issue:
>>
>> CSCeg89920 - cmm IOS failed to write full crashinfo file
>> CCM failed to write complete crashinfo into flash.
>>
>> I am not sure by the case notes if it was explained to you why this 
>> fix
>> is important.  The problem is that there is not enough information
>> written to the crash file to determine the cause of the problem.  You
>> are being asked to upgrade to be able to collect a more complete crash
>> file.  This will allow the developers to have more information to 
>> debug
>> the crash.
>>
>> Kevin
>
>  Kevin,
>
>  No, it was not explained...the only bugid that the assigned engineer
>  mentioned was one which I felt was unrelated (it related to a command
>  which before reading the bugid, I had never seen), and which my 
> manager
>  would not approve the upgrade for.  He should approve for this bugid.
>  I will be sure to update the case as soon as I do.
>
> Thanks,
>
> /joshua
> -- 
> A common mistake that people make when trying to design something
> completely foolproof is to underestimate the ingenuity of complete
> fools.
> 	- Douglas Adams -
>
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