[cisco-voip] CMM Config with ACT

[Kevin Thorngren]

Just to close this out for the mailer.  There was a config issue for 
Andrew's problem.  The IOS switch config had a static route pointing 
the IP Address of the FE interface to the GE interface.  In looking at 
a packet capture it looks like the GE was terminating some of the 
audio.  This is a problem since the GE is only used for signaling.  
Andrew removed the static routes, as recommended by his TAC engineer, 
and now the audio is working.

Kevin
On Jun 8, 2005, at 7:26 PM, Kevin Thorngren wrote:

> Hi Andrew,
>
> It sounds like you have the CMM ACT configured correctly.  Let me
> confirm one thing.  The FE will terminate the audio - does it have an
> IP Address that is from the same VLAN as the GE and does it have a /32
> subnet mask?
>
> What is your case number?  I would like to see what has been looked at.
>
> Hi Joshua,
>
> I found your case.  It looks like you were asked to upgrade to XY4 to
> resolve this issue:
>
> CSCeg89920 - cmm IOS failed to write full crashinfo file
> CCM failed to write complete crashinfo into flash.
>
> I am not sure by the case notes if it was explained to you why this fix
> is important.  The problem is that there is not enough information
> written to the crash file to determine the cause of the problem.  You
> are being asked to upgrade to be able to collect a more complete crash
> file.  This will allow the developers to have more information to debug
> the crash.
>
> Kevin
> On Jun 8, 2005, at 6:28 PM, joshua sahala wrote:
>
>> On (08/06/05 15:45), Andrew Dignan wrote:
>>>
>>> Anyone out there have an actual working config on the 6500 side and
>>> the
>>> CMM side?
>>
>>  not sure if the config I have works...still waiting for Cisco to find
>>  someone who can figure out why our CMM keeps crashing to ROMMON
>>
>>> The CMM configuration guide on CCO has many inacuracies and I have
>>> had a
>>> TAC case open for 6 days now with no luck.  I am just getting tired 
>>> of
>>> working this case, it doesn't appear there are any experts on the
>>> CMM at TAC (I know there are but I just haven't gotten passed around
>>> to
>>> one yet).
>>
>>  similar issues here, although I am beginning to doubt the existance 
>> of
>>  anyone in TAC (or at Cisco) who actually knows how these blades work
>> or
>>  how to troubleshoot them
>>
>> /joshua
>> -- 
>> A common mistake that people make when trying to design something
>> completely foolproof is to underestimate the ingenuity of complete
>> fools.
>> 	- Douglas Adams -
>>
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>
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