[cisco-voip] CMM Config with ACT

Ryan Ratliff rratliff at cisco.com
Thu Jun 9 09:25:28 EDT 2005


Andy,

Can the switch span the FE 7/1-4 ports going to the ACT?  I'm curious 
if a sniffer trace would show for certain the good audio going to the 
ACT but silence coming from it.

What DSPWare is on your ACT (show voice dsp)?  What IOS on the CMM (see 
CSCef33292)?

-Ryan
On Jun 8, 2005, at 4:45 PM, Andrew Dignan wrote:

Anyone out there have an actual working config on the 6500 side and the
CMM side?  The CMM configuration guide on CCO has many inacuracies and I
have had a TAC case open for 6 days now with no luck.  I am just getting
tired of working this case, it doesn't appear there are any experts on 
the
CMM at TAC (I know there are but I just haven't gotten passed around to
one yet).  We have the CMM up and working properly, routing calls 
through
the PRI's and T1 cas links.  However, the ACT card has not worked 
properly
yet.  When trying to initiate a conference, the bridge is setup and you
can do a "show mediacard conference" to verify its the active conference
bridge, but no audio gets passed between the partys on the call.  The rx
and tx increments on the phones if you hit the ? button but no audio.  
If
you hit a button on the phone, all partys on the conference can hear the
dtmf tone which is odd, but no actual voice.

The phone vlan can ping the Gig0/1 interface of the CMM, the phone vlan
can ping the ip addresses assigned to the FE interfaces for the ACT 
card.
The conference bridge is registered in CM.  The switch side has the 
Gig7/1
and FE 7/1-4 all in the same VLAN.

TIA,

Andy
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