[cisco-voip] Meet-Me Announcing and New Question

Thu Jun 16 16:19:31 EDT 2005

In reply to what I actually did.

IS will dail a Meetme conference then everyone is given the Virtual
conference connection number (we'll use 4802).

IPCC receives the call

Play a prompt - welcome

Then menu prompts the user

Dialing 1 through 5 to get into one of the conferences that IS just
setup.

Passes call to Unity to gather the name of caller and then transfers to
the conference.

Everything works, but I have one little (cosmetic) problem.

When IPCC passes the call to Unity to gather the callers name it should
say, "Who may I say is calling."  But because of the transfer it ends up
saying, "ay I say is calling."  Is there a way in Unity to pause the WAV
file or is there a way to transfer quicker in IPCC.  I using the call
redirect to do the transfer.

Thanks

Scott

CM 4.1.3

Unity 4.0.4

IPCCX 3.5.2

PS. I do have a TAC case open (601483527) and I asked about rerecording
the WAV file with a pause and the beginning and they say I loose support
on that... so they are trying to find a better option.

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
Sent: Monday, June 13, 2005 11:37 AM
To: Court Schuett; Aaron Kent
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Meet-Me Announcing and New Question

I'm interested in doing something like this.

I have both Unity 4.0.5 and IPCCx 3.5.2.  I really like using IPCCx.

Is there a way from IPCCX that I can start the MeetMe conference?

My idea is I would like to setup a script that would look something like
the following but I need it to start the conference itself:

RP 8100

First user  presses 1 to start a new conference.  Then they state the
Conference subject and there name:

Then the next person can list conferences (press 2) by name or can
access via Conference number (press 3).

The user is asked to state there name and the first user can accept or
reject the caller.

Then after all users exit conference, it will release the conference for
the next conference to be setup.

I think I can set this all up if I can just start the ad-hoc conference
via the IPCCX script.

Is this possible???  And how?

TIA

Scott

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Court Schuett
Sent: Monday, April 04, 2005 9:18 AM
To: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Meet-Me Announcing and New Question

Just an update on this.  It worked like a charm.  A bit more detailed
description of the process for anyone googling.

We didn't need to restrict the partition to VPs, but just from external
calls.  So, I took the CSS that the inbound calls come in on and added a
MeetMe partition to it above our phone Partitions.  

Then, I created a series of translation patterns to route those numbers
from 7075 to 7675 and put the translation pattern in the MeetMe
partition.  

After that, I created a series of CTI route points to CFA the 7675
numbers to VM.  

Over on Unity, I created a Call Handler for the 7675 number and set up
the call transfer to supervise the transfer and gather information (we
also set it up to confirm).

Then, I created a Call Route to take Forwarded Calls from 7675 and
Attempt Transfer to the Call Handler I just set up.  

Worked like a charm.  Internally, anyone can create or call in to a
conference.  Externally, they are required to say their name and then
can be accepted or rejected.  Exactly what we wanted.  

The question I have now is this:  Is it possible for people to call in
from a cell phone and set up a Meet Me bridge.  We love the system, but
that has been a request I have heard quite a bit of.  We are currently
running CCM 4.0(1)sr2a and Unity 4.0

Thanks again for the help.

Court Schuett

cschuett at hprlogistics.com

630-909-5560

________________________________

From: Aaron Kent [mailto:Aaron.Kent at apptis.com] 
Sent: Thursday, March 31, 2005 2:27 PM
To: Court Schuett; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Meet-Me Announcing

Fixes

Option 1 (Free if you have Unity)

1.	What version of CCM, (3.x has an issue with MeetMe being in
partitions if they are not XXX[X-X])
2.	Setup the MeetMe in a secured partition so only a receptionist
phone or Sr. VP can open the MeetMe via a CSS restriction.
3.	Create a VM Profile in Unity and send the call to Unity with a
translation pattern that affects everyone but the Receptionist and Sr.
VPs.
4.	Select the announce caller option and have it connect to the
MeetMe number via CSS and Translation that only Unity VM ports can use.

Option 2  (Free is you have CRS (IPCX or Co-Resident CRS Install)

1.	Use CCM and setup a CTI_RoutePoint and Script the options you
want via CRS

Option 3 (Asterisk)

1.	Look at their site and forums

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Court Schuett
Sent: Thursday, March 31, 2005 2:49 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Meet-Me Announcing

We just started showing everyone the features and capabilities of the
Meet-Me conference bridge, and everyone loves it.  They've started using
it, and you can guess where this is going.  They were talking and didn't
realize someone was in the call because they didn't hear his beep.  Is
there a way to announce the entries?  Or flash a light or make the beep
louder?  I've been looking all over for it and haven't found anything.
The only other workaround I thought of was using an operator to take the
calls, then announce and transfer the calls.  Is there an automatic way
to do that?

Thanks.

Court Schuett

cschuett at hprlogistics.com

630-909-5560

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