[cisco-voip] help

[Sechaba Mokoena]

To Whom It May Concern:

 

I've configured Extension Mobility on Call Manager 4.02(a). I can't
login to my 7960 IP Phone with my username and password. After I enter
my password I'm taken back to the login screen without any indication as
to why my login was unsuccessful. I have done the following on Call
Manager to get this service running:

 

1.	I've activated the Cisco Extension Mobility service.
2.	I tried to restart the Cisco Extension Mobility service using
the Tomcat Manager window but I cannot access the Tomcat URL
http://<Call Manager>/manager/list
3.	I've created the Cisco Extension Mobility service.
4.	I've configured the administration parameters.
5.	I've created a device profile for each phone model that I want
to support Extension Mobility.
6.	I've created a device profile for a user.
7.	I've associated the user device profile to the user.
8.	I've configured and subscribed Cisco IP phones to the feature.

 

We've gone through the configuration guide in detail but we cannot login
to the device, please assist.

 

Best regards,

 

Sechaba Mokoena

 

 


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