[cisco-voip] 7940 - "DSP Keepalive timeout"

Ryan Ratliff rratliff at cisco.com
Wed May 11 08:44:30 EDT 2005


What phone load?  There are a number of old bugs related to DSP 
keepalive timeouts.

-Ryan
On May 11, 2005, at 8:05 AM, Vincent De Keyzer wrote:

Hello,
 
I have a customer at a remote site that has a 7940 with the following 
symptoms since this morning :
	• 	Everything looks normal on the handset except a message at the 
bottom: “DSP Keepalive timeout”
	• 	Phone is registered
	• 	If I call him, phone rings; when he picks up, connection occurs (I 
see “Connected” on my 7940) but none of us hear anything
	• 	He does not get a dialtone
	• 	Hard and soft reboot have been tried
 
Anybody has an idea?
 
Vincent
 
 
 
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