[cisco-voip] 7940 - "DSP Keepalive timeout"

[Vincent De Keyzer]

Yes, I saw those on CCO, but those release notes do not mention 7.1(2) which
this broken phone is running.

I am just trying to understand whether I should send a guy to replace the
phone, or is there a software solution?

Vincent


> -----Original Message-----
> From: Ryan Ratliff [mailto:rratliff at cisco.com]
> Sent: mercredi 11 mai 2005 14:45
> To: Vincent De Keyzer
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] 7940 - "DSP Keepalive timeout"
> 
> What phone load?  There are a number of old bugs related to DSP
> keepalive timeouts.
> 
> -Ryan
> On May 11, 2005, at 8:05 AM, Vincent De Keyzer wrote:
> 
> Hello,
> 
> I have a customer at a remote site that has a 7940 with the following
> symptoms since this morning :
> 	• 	Everything looks normal on the handset except a message at
the
> bottom: “DSP Keepalive timeout”
> 	• 	Phone is registered
> 	• 	If I call him, phone rings; when he picks up, connection
> occurs (I
> see “Connected” on my 7940) but none of us hear anything
> 	• 	He does not get a dialtone
> 	• 	Hard and soft reboot have been tried
> 
> Anybody has an idea?
> 
> Vincent
> 
> 
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip