[cisco-voip] Jitter above 170....

Wes Sisk wsisk at cisco.com
Tue May 17 10:32:56 EDT 2005


You can get real time jitter stats off the phone by pressing the "i" or 
"?" button twice while on a call. Jitter values after calls are 
completed are stored in cdr..calldetailrecorddiagnostic in SQL. ART/CAR 
offers reports on these. It's not so bad to peruse wtih basic SQL 
knowledge. It's also reported in the CM traces when the call is 
terminated. CM sends a stationconnectionstatisticsreqmessage to the 
phone and the phone sends the packet count, byte count, jitter, and 
latency back in stationconnectionstatisticsresmessage. These are visible 
in detailed callmanager traces.

/Wes

ALI Rijas Mannanthara wrote:

> Voice calls quality very poor from IP phones when dialed out from one 
> of the buildings of the campus.
>
> The branch office has 4506 in-line power and 4Mbps ETH termination to 
> main building controlled by a PIX.
>
> From the main building IP phones quality is fine.
>
> I tried not to use in-line but with an adapter.
>
> Setting phones and switch speed to static.
>
> Tried AutoQoS option also
>
> The link utilization is quite normal .Still making calls/conference 
> calls from that BLDNG gets to poor quality .Please advice…
>
> Can we fetch the call quality from Jitter on phone ?????
>
> **Thanks ,**
>
> **Rijas**
>
> **EPBX : 6226**
>
> **VoIP : 248-994-4858**
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