[cisco-voip] Interesting Issue

[Bruce Jacobs (LendingTree)]

Ok, here is the fun I had:  I brought up 3 new subscribers to support a
gaggle of CAD agents.  Their cm group has the 3 new subs in it.  In
order to change a CAD agent to a new device pool, you also have to
re-register jtapi.  On some of the users when I changed the device pool
to the new one, the phone registers with the pub!  Which is not even an
option in their cm group...Additionally, to re-register jtapi you have
to go into the icm user in cm and un-associate their device and then
re-associate it after you have made the change to their phone.  Part of
the time, after un-associating the users phone, the phone will still
show up as associated so you can't re-associate it until you do it a
couple of times.  Just wondering if anyone has seen this type of
behavior?

Bruce