[cisco-voip] IPCC questions...

David wanguy at gmail.com
Thu May 26 13:51:37 EDT 2005


I have a few questions pertaining to IPCC that I was hoping someone
familiar with the product could answer for me...  Thanks in advance.

1)  Is there any flavor of IPCC that does not require CallManager?  I
mean, a flavor that could operate as a standalone call center app?

2)  My organization needs a fairly simple 5-man call center - is there
a version of IPCC that comes with CallManager and is included in the
price of the CM software?

3)  Can IPCC Express run on the same server as CallManager or does it
require a separate server?

If possible, I'm looking for the "Cisco answer" as well as the
practical/real-world answer (which may be the same, I suppose).

Thanks again for any help you guys can provide.

-David



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