[cisco-voip] Unity configuration problem

Marcus Lundbom Marcus.Lundbom at addpro.se
Sat Nov 5 10:07:12 EST 2005


Hi,

Unity 4.0.4 with Win2K/Ex2K in VM-only deployment, all services on one box (HP DL380, platform overlay 2) and totally separated from customer existing AD.

Installation proceeds just fine, until it's time to connect the message store. I get the questions regarding Install-account password, the Unity-admin and what kind of store that will be integrated, once Exchange 2000 is selected as partner, the following error shows up;

"Failed getting default mailbox store from directory monitor"

Tempu.log shows the following;
2005-11-05T14:06:56 - IAvDSConfig::Get(AV_DIR_CONNECTOR_DEFAULT_MAILBOX_STORE) failed: 0x80040e14 (e:\views\cs_ue4.0.3.159\un_Doh2\UnityConfig\Setup\Ex2kSelectExchange.cpp 161)
2005-11-05T14:06:56 - Step:CFailedStep [IDD_FAILED] (e:\views\cs_ue4.0.3.159\un_Doh2\UnityConfig\Setup\ThisSetup.cpp 552)

Anyone with any good hints? All relevant logfiles to my knowledge has been checked for further information without any success. Services and AD/Exchange/SQL has been verified (it's possible to send mails, access the GAL and so on). SQL tables are somewhat populated but no accounts has shown up in the AD yet.

Since this is a new deployment, the system has been reinstalled a couple of times by now but the problem keeps reappearing.

Thanks in advance,
Best regards,


--------------------------
Marcus Lundbom,
Systems Engineer
CCDP, CCNP & CQS IPTDS/SS.
 
AddPro AB
Lona Knapes gata 5
SE-42132, GÖTEBORG, SWEDEN






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