[cisco-voip] IPCC Express password recovery

[Andrew Dignan]

Locate the files c:\winnt\system32\ccn\ccndir.ini and c:\Program
Files\wfavvid\appadmin.properties.

Rename ccndir.ini, edit the com.cisco.wf.admin.installed entry in the
appadmin.properties file and set it to False (such as
com.cisco.wf.admin.installed=false).

This change allows you to log in as original Administrator/ciscocisco.
You can then run through the initial setup again and setup a new CRS
Administrator account.

regards,

andy
berbee


> Hi guys,
>
> One question regarding IPCC Express(CRS3.1) password recovery.
> Usually I can change user password in CallManager side. But in case
> of CRS user deleted in CallManager side(misoperation) and no one
> remember user name for CRS. How can I process password recovery
> for CRS. I'm wondering if I find out CRS user name within DC-Diretory
> or Active Directory. But I can't find it.
>
> Any hints, thanks!
>
> netwirker at gmail.com
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