[cisco-voip] pstn gw question

Kevin Thorngren kthorngr at cisco.com
Tue Oct 11 17:00:23 EDT 2005


Hi David,

Thanks for the traces.  In the traces I see where you initially dialed 
5551111.  The digits were immediately matched and the route list was 
selected.  Here is the signaling that occurred after the route list 
selection:

==== Call Proceeding was sent to the phone
10/11/2005 16:31:44.477 CCM|StationD:    (0000007) DialedNumber 
dialedNumber=5551111 lineInstance=1 callReference=16777316.
10/11/2005 16:31:44.477 CCM|StationD:    (0000007) CallState 
callState=12 lineInstance=1 callReference=16777316

==== Setup was sent to the H323 GW
10/11/2005 16:31:44.477 CCM|SPROCRas - {
   h323-uu-pdu
   {
     h323-message-body setup :


==== The GW responded with Call Proceeding
10/11/2005 16:31:44.493 CCM|{
   h323-uu-pdu
   {
     h323-message-body callProceeding :

==== Then a Progress message was sent by the GW to the CCM
10/11/2005 16:31:45.149 CCM|SPROCRas - {
   h323-uu-pdu
   {
     h323-message-body progress :

==== Call Proceeding is displayed on the phone
10/11/2005 16:31:45.165 CCM|StationD:    (0000007) DisplayPromptStatus 
timeOut=0 Status='Ä
' content='Call Proceed' line=1 CI=16777316 
ver=84000006.

The audio is opened after this.  Then you dial the digit 5551111 again.

The call is actually setup through the 3725 GW to the Atlas 800.  For 
some reason we are not getting back from the Atlas 800 a connect 
message.  It would seem the second set of digits are telling the Atlas 
800 where to dial.  I am not familiar with this device.  On the 3725 
you can use "debug isdn q931" to see what signaling has happening 
between the 3725 and the Atlas.  Not sure what kind of diags are 
available there but I would recommend continuing from there at this 
point.  The problem does not seem to be with the CCM.

HTH,
Kevin
On Oct 11, 2005, at 4:36 PM, Roeseler, David wrote:

> Kevin,
> Attached is the debug.  The calling party is 2670001, the called party 
> is 5551111.
> The call initally gives me another dial tone, then I dial the number 
> again to successfully complete.
>  
> Thanks
>  
> -----Original Message-----
> From: Kevin Thorngren [mailto:kthorngr at cisco.com]
> Sent: Tuesday, October 11, 2005 1:50 PM
> To: Roeseler, David
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] pstn gw question
>  
> Yep, that does sound strange. Guess I would start by looking at all 
> the patterns you have configured. You can do this by going to Route 
> Plan > Route Plan Report > Click on "View in File" on the right side 
> of the page. Save the CSV file and look through the patterns.
>  
> The next step would be to look at Detailed CCM traces of the call. 
> Need to look at the traces from the server where the phone is 
> registered. Feel free to send the traces to me if you would like. 
> Please provide the calling number called number and call time.
>  
> Kevin
> On Oct 11, 2005, at 12:58 PM, Roeseler, David wrote:
>>  
>> I have setup my pstn gw with basic defaults and am just trying to get 
>> intial connections.
>> From the IP phone on the call manager when I dial a pstn number, I 
>> get a dial tone after the
>> Seven digits, I then dial the number again and the call completes 
>> successfully.
>>  
>> This is my setup
>> 7970 - CCM4.1.3--3725/H323/1MFT1/à Atlas800 àFXS phone.
>>  
>> The fxs is 5551111
>> The ip is 3651111
>>  
>> The calls complete either direction, however I have to dial twice?
>>  
>>  
>> Dave Roeseler
>> System Engineer
>> Harris Corporation
>> droesele at harris.com
>>  
>>  
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
> <ccmdebug.txt> 
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