[cisco-voip] pstn gw question

Kevin Thorngren kthorngr at cisco.com
Tue Oct 11 17:03:39 EDT 2005


Just thought of something.  Is the Atlas configured for overlap 
receiving?
On Oct 11, 2005, at 5:00 PM, Kevin Thorngren wrote:

> Hi David,
>
> Thanks for the traces.  In the traces I see where you initially dialed 
> 5551111.  The digits were immediately matched and the route list was 
> selected.  Here is the signaling that occurred after the route list 
> selection:
>
> ==== Call Proceeding was sent to the phone
> 10/11/2005 16:31:44.477 CCM|StationD:    (0000007) DialedNumber 
> dialedNumber=5551111 lineInstance=1 callReference=16777316.
> 10/11/2005 16:31:44.477 CCM|StationD:    (0000007) CallState 
> callState=12 lineInstance=1 callReference=16777316
>
> ==== Setup was sent to the H323 GW
> 10/11/2005 16:31:44.477 CCM|SPROCRas - {
>   h323-uu-pdu
>   {
>     h323-message-body setup :
>
>
> ==== The GW responded with Call Proceeding
> 10/11/2005 16:31:44.493 CCM|{
>   h323-uu-pdu
>   {
>     h323-message-body callProceeding :
>
> ==== Then a Progress message was sent by the GW to the CCM
> 10/11/2005 16:31:45.149 CCM|SPROCRas - {
>   h323-uu-pdu
>   {
>     h323-message-body progress :
>
> ==== Call Proceeding is displayed on the phone
> 10/11/2005 16:31:45.165 CCM|StationD:    (0000007) DisplayPromptStatus 
> timeOut=0 Status='Ä
' content='Call Proceed' line=1 CI=16777316 
> ver=84000006.
>
> The audio is opened after this.  Then you dial the digit 5551111 again.
>
> The call is actually setup through the 3725 GW to the Atlas 800.  For 
> some reason we are not getting back from the Atlas 800 a connect 
> message.  It would seem the second set of digits are telling the Atlas 
> 800 where to dial.  I am not familiar with this device.  On the 3725 
> you can use "debug isdn q931" to see what signaling has happening 
> between the 3725 and the Atlas.  Not sure what kind of diags are 
> available there but I would recommend continuing from there at this 
> point.  The problem does not seem to be with the CCM.
>
> HTH,
> Kevin
> On Oct 11, 2005, at 4:36 PM, Roeseler, David wrote:
>
>> Kevin,
>> Attached is the debug.  The calling party is 2670001, the called 
>> party is 5551111.
>> The call initally gives me another dial tone, then I dial the number 
>> again to successfully complete.
>>  
>> Thanks
>>  
>> -----Original Message-----
>> From: Kevin Thorngren [mailto:kthorngr at cisco.com]
>> Sent: Tuesday, October 11, 2005 1:50 PM
>> To: Roeseler, David
>> Cc: cisco-voip at puck.nether.net
>> Subject: Re: [cisco-voip] pstn gw question
>>  
>> Yep, that does sound strange. Guess I would start by looking at all 
>> the patterns you have configured. You can do this by going to Route 
>> Plan > Route Plan Report > Click on "View in File" on the right side 
>> of the page. Save the CSV file and look through the patterns.
>>  
>> The next step would be to look at Detailed CCM traces of the call. 
>> Need to look at the traces from the server where the phone is 
>> registered. Feel free to send the traces to me if you would like. 
>> Please provide the calling number called number and call time.
>>  
>> Kevin
>> On Oct 11, 2005, at 12:58 PM, Roeseler, David wrote:
>>>  
>>> I have setup my pstn gw with basic defaults and am just trying to 
>>> get intial connections.
>>> From the IP phone on the call manager when I dial a pstn number, I 
>>> get a dial tone after the
>>> Seven digits, I then dial the number again and the call completes 
>>> successfully.
>>>  
>>> This is my setup
>>> 7970 - CCM4.1.3--3725/H323/1MFT1/à Atlas800 àFXS phone.
>>>  
>>> The fxs is 5551111
>>> The ip is 3651111
>>>  
>>> The calls complete either direction, however I have to dial twice?
>>>  
>>>  
>>> Dave Roeseler
>>> System Engineer
>>> Harris Corporation
>>> droesele at harris.com
>>>  
>>>  
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>> <ccmdebug.txt> 
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