[cisco-voip] Understanding Call Routing rules in Unity

[Aman Chugh]

In Unity the direct and forwarded call routing rules have the first rule set
to default sign in and attempt forward to greetings and these are valid for
both types of calls(Internal & External ). So whenever I call from Non
Subscriber phone it should match the first rule and not the second rule for
openning greeting .How does Unity determine which rule to use if the first
rule is applicable for both types of calls.


Thanks
Aman
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