[cisco-voip] Emergency Responder Group for Multiple CM Clusters
John Parduhn
parduhn at gmail.com
Fri Dec 8 07:59:33 EST 2006
Do I need to set up JTAPI CTI route points on each cluster for CER and send
911 calls from the remote clusters to them, or is it acceptable to route 911
over an intercluster trunk to CTI route points built on a single central CM
cluster. I'm having issues with phones calling out with the default ERL
ELIN using the latter method, even though CER sees the phone on the remote
cluster and the switchport it's connected to has been assigned an ERL. Any
guidance would be appreciated. Thanks in advance!
John Parduhn
Network Engineer-Voice
Berbee Information Networks, Inc.
8725 W. Higgins Rd., Ste. 700
Chicago, IL 60631-2716
630-867-6051 direct
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