[cisco-voip] "Internal" Phone Number Mask

[Lelio Fulgenzi]

The only solution I've found for this is to create a translation pattern that matches all outbound calls from this phone/line and then apply a mask on the translation pattern.

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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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"I can eat fifty eggs." "Nobody can eat fifty eggs."
  ----- Original Message ----- 
  From: Robert Singleton 
  To: Voip List 
  Sent: Tuesday, December 12, 2006 4:16 PM
  Subject: [cisco-voip] "Internal" Phone Number Mask


  We have a situation where our helpdesk staff is getting too many calls
  directly to their desks. We want to change the extensions to stop this,
  but when they call out to someone, we want the internal called party to
  see the call as coming from the helpdesk dispatch number rather than the
  individual's newly hidden extension number.

  Any ideas how best to accomplish this?

  Thanks!

  Robert

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