[cisco-voip] "Internal" Phone Number Mask

[Ortiz, Carlos]

How about 2 partitions....1 for Help Desk employees and 1 for users.
Then have 2 different Calling search spaces for the groups.  Help Desk
can call all partitions (just like now),  Users can call all partitions
except the one where the help desk phones are located.  The main Help
Desk line would be in the user partition so they can dial that.  A
little bit of work but that should do the trick......... 

 

 Carlos

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Tuesday, December 12, 2006 4:21 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] "Internal" Phone Number Mask

 

The only solution I've found for this is to create a translation pattern
that matches all outbound calls from this phone/line and then apply a
mask on the translation pattern.

 

------------------------------------------------------------------------
--------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"I can eat fifty eggs." "Nobody can eat fifty eggs."

	----- Original Message ----- 

	From: Robert Singleton <mailto:rsingleton at novateck.com>  

	To: Voip List <mailto:cisco-voip at puck.nether.net>  

	Sent: Tuesday, December 12, 2006 4:16 PM

	Subject: [cisco-voip] "Internal" Phone Number Mask

	 

	We have a situation where our helpdesk staff is getting too many
calls
	directly to their desks. We want to change the extensions to
stop this,
	but when they call out to someone, we want the internal called
party to
	see the call as coming from the helpdesk dispatch number rather
than the
	individual's newly hidden extension number.
	
	Any ideas how best to accomplish this?
	
	Thanks!
	
	Robert
	
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