[cisco-voip] 7960 7914 Sidecar prevents new calls from being answered when transfer is in progress

[Wes Sisk]

the turquoise rocker bar should allow you to select among multiple  
incoming calls on a single line.

you many have to select the line button first to get focus on the  
correct line.

/Wes

On Jan 5, 2006, at 2:11 PM, tennille.spence at gsa.gov wrote:


I have a user with a 7960 with a 7914 sidecar. When a call comes into  
the
main line, she will transfer the call as directed; however, she also has
all extensions on her phone so the call actually rings on her phone  
as well
as the person's phone she is transferring to. If the person /  
voicemail has
not yet picked up she is not able to answer a second call coming in  
on the
main line until the transfer completes. The phone only allows her to  
pick
up the call that is transferring  and does not allow the option to  
select
the newest call to answer it. The phone load is 7.2(3). Is there a  
way to
allow the phone to select the newest call when answering?

Tennille Spence
816-823-1357


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