[cisco-voip] IPCC reports

[Bill Riley III]

I need to modify some of the default reports in the historical reporting
software. I need to create a report which lists out how many calls the
call center gets per 30 min. The Traffic Analysis repot does almost what
I need but it does not show it in 30 min increments, only for the time
frame the report was ran and the end user does not want to run 16
reports to get an 8 hour day. So I was going to see about modifying the
report that was there or create my own using Crystal Reports. Has anyone
tried to modify the default reports or create their own? I am having a
problem connecting to the database from my PC so I do not even know if
it can be done. Any help would be appreciated. 

 

Thanks,

Bill Riley

Network Engineer

Jack Henry & Associates

briley at jackhenry.com

 

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20060119/6d8d3b63/attachment.html