[cisco-voip] Monitoring number of calls in queue

[Mladen Milanovic]

Hi Group,
We have an IPCCX 4.0 Standard, which is bundled with CCM 4.1 as a promotion.
Is there any chance to monitor, in the real time, number of calls in the
queue. We would like to know how many calls exist in the queue. 
 
If this is not possible with IPCCX Standard did Enhanced or Premium offer
this possibility ? Also, I suppose that in the Enhanced and Premium one
agent can be assigned in different queues - this is not an option in
Standard.
 
Thanks,
Mladen
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