[cisco-voip] Incoming call to a group of attendant console does
not get any ringback tone ?
pnowicki at neo.rr.com
pnowicki at neo.rr.com
Wed Jan 25 16:03:50 EST 2006
Is it possible that the system is trying to send MoH to the user(in
queue), but there is none specified/unavailable codec or the MoH is
not making it to the gateway/phone?
Not sure if that is the issue or not..
Also, does it matter if you dial from an IP phone vs. through a
gateway?
----- Original Message -----
From: Lasse Kim Christiansen <lassekim at gmail.com>
Date: Wednesday, January 25, 2006 1:28 pm
Subject: Re: [cisco-voip] Incoming call to a group of attendant
console does not get any ringback tone ?
> The hunt group for the pilot point (using acconfig) is set for
> "enable queueing", longest idle, queue size of 32 ! If that's what
>
> you mean ?
>
> Lasse,
>
>
>
> On 25/01/2006, at 19.13, pnowicki at neo.rr.com wrote:
>
> > are you queuing the third call? how is your routing setup in your
> > Attendant Console Hunt Group?
> >
> > ----- Original Message -----
> > From: Lasse Kim Christiansen <lassekim at gmail.com>
> > Date: Wednesday, January 25, 2006 1:06 pm
> > Subject: [cisco-voip] Incoming call to a group of attendant console
> > does not get any ringback tone ?
> >
> >>>>
> >>>> I have the weirdest situation.
> >>>>
> >>>> I have a group of Attendant Consoles serving all incoming calls.
> >>>>
> >>>> When i only have a single AC logged in everything works. But
> >> when
> >>>> i have more than a single AC logged in then the first incoming
> >>>> call works, second call gets a normal ringback tones while
> >> waiting
> >>>> for the second AC to take the call. A third caller does not get
> >>
> >>>> any waiting indication at all. No ringback and nothing at all ??
> >>>>
> >>>> I tried the "usual" deleted the pilot point and group, and
> >> redid
> >>>> it. Without it changing the situation at all.
> >>>>
> >>>> Have anyone seen anything similar ? or have a clue as to what
> >>>> might be wrong ?
> >>>>
> >>>> Thanks in advance,
> >>>>
> >>>> Lasse K. Christiansen
> >>>
> >>
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> >> https://puck.nether.net/mailman/listinfo/cisco-voip
> >>
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> >
>
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