[cisco-voip] CTI Event log error on CCMSysUser

[Erick Bergquist]

Ryan,  Thanks. If they are different ... and we change
registry to match do we need to restart CCM or
Extended services, reboot server?

--- Ryan Ratliff <rratliff at cisco.com> wrote:

> CCMSysUser is used by EM.
> 
> Check out the registry entry HKLM\Software\Cisco
> Systems, Inc. 
> \DirectoryConfiguration\Appusers\CCMSysUser\
> 
> There will be a Password (used by AD) and
> DCDPassword (or something  
> similar).  Use passwordutils to encrypt 12345 and
> make sure that's  
> what is in the registry.
> 
> -Ryan
> 
> On Jan 26, 2006, at 2:19 PM, Erick Bergquist wrote:
> 
> Able to login with the user on CCMUser with default
> password, 12345
> 
> --- Erick Bergquist <erickbe at yahoo.com> wrote:
> 
> >
> > They do not have AD plugin installed (wasn't
> there)
> > and was told they we're not. What is interesting
> > though is I can't pull up the CCMSysUser in User
> ->
> > Global Directory. I can only see it in DC
> Directory
> > admin tool. In there it shows as "CCM SysUser"
> with
> > a
> > space on the front page but if you pull up the
> > properties all the OU values equal CCMSysUser
> > without
> > space.
> >
> > How can I find out what is logging in with this,
> it
> > is
> > just a pub/sub and unity with no IPCC, etc and all
> > extra services are disabled for most part.
> >
> > --- Ryan Ratliff <rratliff at cisco.com> wrote:
> >
> >> Also check to make sure the account hasn't been
> >> locked in AD (if you
> >> are using AD).
> >>
> >> -Ryan
> >>
> >> On Jan 26, 2006, at 1:40 PM, Wes Sisk wrote:
> >>
> >> CTIERR_DIRECTORY_LOGIN_FAILED =
> >
> >> 0x8CCC0060;
> >>
> >> did you test the username and password with
> >> https://server/ccmuser  ?
> >>
> >> /Wes
> >>
> >> Erick Bergquist wrote:
> >>> Getting this on both servers in cluster every 5
> >>> seconds.
> >>> I have looked at everything and can't find out
> >> what is
> >>> trying to use this to correct the issue.
> >>>
> >>> Event Type:	Error
> >>> Event Source:	Cisco CTIManager
> >>> Event Category:	None
> >>> Event ID:	3
> >>> Date:		1/26/2006
> >>> Time:		11:43:06 AM
> >>> User:		N/A
> >>> Computer:	PUB
> >>> Description:
> >>> Error: kCtiProviderOpenFailure - CTI application
> >>> failed to open
> >>> provider
> >>>   CTIconnectionId: 2539
> >>>   Login User Id: CCMSysUser
> >>>   Reason code.: -1932787616
> >>>   IPAddress:
> >>>   App ID: Cisco CTIManager
> >>>   Cluster ID: StandAloneCluster
> >>>   Node ID: 172.16.1.2
> >>> Explanation: Application is unable to open
> >> provider.
> >>> Recommended Action: Check the reason code and
> >> correct
> >>> the problem.
> >>> Restart CTIManager if problem persists..
> >>>
> >>>
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> >>
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