[cisco-voip] once and for all, whats the diff with **#** and reset from ccm
Kevin Thorngren
kthorngr at cisco.com
Mon Jul 10 07:33:32 EDT 2006
Whether you reset the phone from CCM, reboot it with "**#**" or unplug
the phone; the phone goes through the same boot process of which
obtaining the config file is one of the steps. More info regarding the
phone registration process can be found here:
http://www.cisco.com/en/US/products/hw/phones/ps154/
products_tech_note09186a008009485a.shtml
Kevin
On Jul 10, 2006, at 12:35 AM, Lelio Fulgenzi wrote:
> Well, I can't tell you what the difference is, but I've seen a
> difference with all of the ways to reset a phone, that includes **#**,
> using reset or restart from callmanager interface, and then finally,
> unplugging the phone. We typically ask people to do **#** and then
> unplug their phones. If a problem persists, then we investigate.
>> ----- Original Message -----
>> From: Frazee, Timothy
>> To: ciscovoip
>> Sent: Sunday, July 09, 2006 11:43 PM
>> Subject: [cisco-voip] once and for all,whats the diff with **#** and
>> reset from ccm
>>
>> Group
>>
>> I am under the impression that resetting the phone via **#** from the
>> phone is NOT equal to resetting the phone from ccm.
>>
>> I was originally told, back in 3.x days, that **#** just reboots the
>> phone. It does not tell the phone to go out and pull down the new or
>> same config.
>>
>> The only way to really sync up the config between phone and ccm is by
>> either brand new phone installation, OR reset the phone from CCM (and
>> it has to be registered).
>>
>> Can anyone please help me out?
>>
>> Timothy Frazee
>> Network Solutions
>> Automatic Data Processing, Inc.
>> Dealer Services
>> 314.249.8697 cellular phone
>> 847.273.5950 desktop facsimile
>> 847.273.3050 desktop ip phone
>>
>> <unknown.jpg>
>>
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