[cisco-voip] Unity 4.0.4

[Stu Packett]

Bill:
I'd be interested if you ever find a fix from TAC.  I get these 10015
errors every now and then, but I don't get any reports from users
related to this.  Since no users are complaining, I just assumed it's a
cosmetic problem and not really affecting the users.

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Bill Riley III
Sent: Friday, July 14, 2006 2:41 PM
To: Erick Bergquist; ciscovoip
Subject: Re: [cisco-voip] Unity 4.0.4



No the VM goes through like nothing is wrong. I have reran current
permissions wizard, Deleted and re-imported the account through Unity
all with no change. The user can send other people e-mail and it works
fine. The user can receive voicemail and that works fine. 

 

________________________________

From: Erick Bergquist [mailto:erickbe at yahoo.com] 
Sent: Friday, July 14, 2006 4:25 PM
To: Bill Riley III; ciscovoip
Subject: Re: [cisco-voip] Unity 4.0.4

 

Do they hear a failsafe message when it fails?

Did you check permissions or re-run permissions wizard (current
version), and maybe delete the unity account and re-import the user into
unity or add them back from scratch?  When a unity subscriber leaves a
msg for another subscriber it uses that users mail account to send the
message. So if the other users can receive messages from other internal
and/or external calls fine then it may be a issue with the one users
account on the exchange/notes server.



----- Original Message ----
From: Bill Riley III <BRiley at jackhenry.com>
To: cisco-voip at puck.nether.net
Sent: Friday, July 14, 2006 2:10:34 PM
Subject: Re: [cisco-voip] Unity 4.0.4

I have had a TAC case open for about a week now with no results. Has
anyone seen this error or have any suggestions? 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Bill Riley III
Sent: Thursday, June 29, 2006 10:40 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity 4.0.4

 

 

Hi,i have Unity 4.0(4) Unified Messaging (integrated with Exchange 2003)
on Windows 2003. 

When a certain extension tries to leave a voicemail to other people
internally we get this in the event viewer.

 

Source: CiscoUnity_ConvMsg 
Category: Network 
EventID: 10015 
Description: 
IAvDohMessage::Submit returned[0x800404dc] on line 683 of file
e:\views\cs_ue4.0.3.159\un_Core2\ConversationEng\AvStateSvr\AvSMsgSend.c
pp

 

They never get the voicemail that is left by the person. This person can
still receive VM but can not send.  

 

Thanks,

Bill Riley

 

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