[cisco-voip] Need Help : CCM 3.3 / AD integration ERROR afterchange the AD password

[Voll, Scott]

To change the password use the following:

Step 1 On a Cisco CallManager server, choose Start > Run and enter cmd
to open a command prompt. Click OK.

Step 2 Enter the command, CCMPWDChanger.

The Cisco CallManager Password Changer window opens.

Step 3 In the Administrator Password field, enter the password of the
user that was created to enable Cisco CallManager to access the
directory.

Step 4 Click Next.

Step 5 From the User ID drop-down list box, choose the user CCMSysUser.

Step 6 In the New Password field, enter the CCMSysUser password.

Step 7 In the Confirm New Password field, enter the password again.

Step 8 Click OK.

A confirmation message displays.

Step 9 Click OK.

Step 10 Click Exit.

Step 11 Restart the Cisco Call Back, Cisco IPMA, and Cisco CallManager
Extension Mobility services on the server on which you installed the
plugin, so the password change takes effect. To restart a service,
choose Start > Programs > Administrative Tools > Services. Choose a
service in the list, right-click the service, and choose Restart.

Scott

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
Sent: Monday, July 31, 2006 7:32 AM
To: Ranjan Babu .G
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Need Help : CCM 3.3 / AD integration ERROR
afterchange the AD password

The first error is because the users already exist.  This is not a  
problem.

The second popup is not an error but a warning.  It always shows up  
after you run the AD plugin.  If you do not set those passwords then  
applications such as EM and MLA (which use those users) will fail.

-Ryan

On Jul 31, 2006, at 10:29 AM, Ranjan Babu .G wrote:

Hi,

After reset the AD password in domain ,we tried to run the AD
integration Plug-in  (AVVIDCustomerDirectoryConfigurationPlugin)
,selected upgrade option and  enter the new password getting

first error :-

"Failed to confiugure the Active directory . Addition of system users
failed"


Second error:-

"Pls set password for  CCMSysUser ,CCMAdministrator before running
CallManager install or Plugin on Callmanager Subscribers."

Pls help how to resolve the same.

Regards,
Ranjan

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