[cisco-voip] Hunt List/Line Group with CfwdAll Behavior?

Jared Olson jolson at execinc.com
Thu May 4 13:11:43 EDT 2006


Is "auto-answer" on line 3003 set to OFF?

Try resetting the 3003 phone.

Did you try using the Dialed Number analyzer to see why the call may be going to Unity instead of just skipping to the next in line?  

- Jared Olson

Jared Olson
Sr. Systems Coordinator
555 E Wells St. 
Suite 1100
Milwaukee, WI  53202
--------------------------------------
phone: 414.276.6445
e-mail:  jolson at execinc.com
web:    www.execinc.com

>>> "David Winter" <dwinter at ctiusa.com> 05/04/06 11:57AM >>>
In this scenario:
 
Hunt Pilot 2000 goes to hunt list containing a single line     
group. Lines in the lines group are 3001,3002,3003,3004. This is a top
down     
line group. A caller calls 2000. 3001 rings, but there is no answer,
3002 is    
busy, 3003 has thier line CallForwardAll to 3009 (not a line group
member).     
When the call reaches 3003, it end up in the Unity mailbox for 3003, and
it     
does not goto 3004. 
 
Shouldn't the hunt list/line group skip a member that has    
thier line set to Cfwdall?
 
Or a simpler questions: What is the default behavior that a Line Group
will take with a member who has set their line to CFwdAll and there are
still other member not yet tried?

 

 

David Winter
Coleman Technologies
WestFL Network Engineer
777 South Harbour Island Boulevard
Suite 240
Tampa, Florida  33602
Phone: 813-233-2023 x333
Cell: 813-417-1830
FAX: 407-284-6670
AIM: mobofool
Y!: vt_fool
ICQ: 3563403
MSN :dwinter at vt.edu 

 





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