[cisco-voip] Backup Restore issues

[Wes Sisk]

your subscriber will have to be installed from scratch using 4.2(1) disks.

This would work, other than the fact 4.2(3) is now shipping:
Customer is entitled to free upgrade so long as they purchased a 
contract.  Use the Product Upgrade Tool to get them.
http://www.cisco.com/upgrade
give it your contract number and request a set of 4.2 install disks.

So you have a choice:
1. restore your BARS backup, then upgrade to 4.2(3) and install 
subscriber using disks from the Product Upgrade Tool above.
2. contact TAC and request 4.2(1) install media.  Make sure you specify 
that you need 4.2.1 and not 4.2.3.

/Wes

Anthony Kouloglou wrote:
> Hi,
> i have a BARS backup image of a standalone CCM 4.2(1)
> I have built a new CCM with the same name, domain, IP etc and i restored 
> this image with the same BARS version with
> no problem!! Everything was very smooth!
>
> BUT,
> i wanted to restore the same Image to a fresh CCM CLUSTER with one 
> publisher and one subscriber.
> The pulisher has the same name, IP etc of the server whom i have the image.
>
> The cluster was ready: OS upgrades to both servers, ccm version the 
> same. The CCM up and running for both servers but there was no config.
> I restored the image that i had only to the publisher and everything 
> seem to be OK till i noticed...
> that the subscriber was missing from the config after the reboot!!I have 
> added it later but there are many strange things  occuring till then 
> (eg. i cannot display the user page from the ccm admin web page at any 
> browser)
>
> I was wondering if the best thing to do is:
> 1. Built the Publisher to the same version 4.2(1) as the image is
> 2.restore the image of the old 4.2(1)
> 3.Build the Subscriber from the beginning so it copies the database and 
> the config correctly from the publisher when it is installed at the 
> first place.
>
> If so,
> the problem is that the customer had bought 4.1(3) and now we only have 
> the 4.2(1) upgrade.
>
> Due to the fact that the Publisher is 4.2(1), when i try to build the 
> subscriber from the beginning, the wizard asks me if it is a publisher 
> or subscriber installation. If i choose subscriber it says that the 
> publisher is a differnet version and that the installation could not 
> continue (remember that i have only 4.1(3) cds!)!!
> Does anyone know if cisco could help me by sending me 4.2(1) 
> installation cd?
>
> Thanks a lot for your time.
> Anthony
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