[cisco-voip] IPCC Script - Trying to transfer to unity mailbox?
Tech Guy
techguy at gmail.com
Wed Nov 8 16:35:00 EST 2006
So I am working on this IPCC script and I am having no luck getting a call
to transfer to unity voice mail box. I suspect I need to clarfiy this a
little.
So user calls ext. which is tied to a jtapi application trigger. You hear
the main menu and it has options 1 - 4 available to select. Select option 1
and you get put in the queue. While in the queue you here a greeting every
60 seconds "thank you for holding, call is important.. blah blah.. if you
would like to leave a message press 0"
Pressing 0 would ideally dump into a unity voicemail box. For now it just
beeps 4 times and then the message starts again.
Does anyone have a script that works that I can use as an example for
dumping a call to a unity voice mailbox?
I thought it would be a call redirect pointed to a string variable with a
value of the extension. Apparently though its not that simple.
Any help would be appreciated.
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