[cisco-voip] MWI with Alternate Extensions?

[Kevin Thorngren]

You will need to add MWI Extensions.  See if this link helps:
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/ 
products_configuration_example09186a008015ceec.shtml

Kevin
On Nov 16, 2006, at 11:25 AM, Tech Guy wrote:

> I have a 7960 that has a primary line and a secondary line (ext. 2641)  
> configured solely for IPCC.  I created a voice mail box in unity for  
> ext. 2690.  I set an alternate extension on the mailbox with the  
> secondary ext. of the phone (2641).
>
> The idea being a group mailbox if you will.  So user calls into IPCC  
> presses an option to go to a specific queue.  Once in the queue they  
> can hang on the phone for a agent, or press 0 to leave a voicemail for  
> that queue.
>
> Things seem to work the way I want but the MWI does not seem to show  
> for the alternate extension.
>
> Am I barking up the wrong tree and trying to make it do something it  
> is not suppose to do, maybe I am confused about the way to utilize  
> alternate extensions?
>
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