[cisco-voip] Cannot dial an international number

Arnold, Paul parnold at 454.com
Thu Nov 16 16:05:41 EST 2006


Hello.
I'm running into a strange problem. We have a user trying to call a cell
number in Germany.
The user dials
9,011,49-171 210 xxxx and after about 10 seconds, get a fast busy.
I dial that number from my cell and I get the German cell phone's
voicemail recording.

If I call a fax machine in Germany, I can get the fax machine.
(9,011,49-8856 60 xxxx) 

I opened a ticket with our carrier and the test call from my site to
Germany works on the equipment, so they pointed to the PBX.

The Call Manager has been up and working for 5 year and everything has
worked until this new number. (Well, not EVERYTHING)

I'm not even sure where to troubleshoot this in CM since some Germany
numbers work, but this one does not.

Thanks
Paul.

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