[cisco-voip] Attendant console queue MOH resource

[Erik Erasmus (E)]

Should be able to

 

You can create a dedicated devpool for attendant MOH so that attendant
can use a different MOH source than normal users. I have done that
before. The problem I had was that even when I select multicast for
the source I noticed that 9by looking at the cisco MOH device in perf
mon) that callers from the PSTN to the attendant Q or when placed on
hold get unicast MOh. I also had to tick the "require media
termination" on my gateway config in CCM otherwise I could not get any
MOH out to pstn callers as soon as I enabled multicast MOh

 

 

 

 

Erik Erasmus

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Cheng, Cathy
(VIC)
Sent: 28 November 2006 11:56 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Attendant console queue MOH resource

 

Hi Guys, 

On the AC pilot point configuration page, Common Profile & Device Pool
are both related to MOH resource, Which one is AC queue will use?

Does AC queue can work with multicast MOH resource? 

Thanks 

Cathy 





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