[cisco-voip] Unity 4.2 Call Handler Greeting Limited to 90 seconds

Fred Nielsen fwn at feasible.net
Thu Nov 30 21:51:55 EST 2006


Are you trying to record this greeting using the TRAP media bar form within
the web admin interface?  If so, what user are you signed into Unity web
admin as...?  It is this user's COS that gets applied when recording
greetings for any other user/call handler in this manner.  (Note that the
default "unityadmin" user is typically associated with the Example
Administrator subscriber using GrantAccess.)
 
Hopefuly this makes sense and let us know if this helps.
 
-- Fred Nielsen

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Carter, Bill
Sent: Wednesday, November 29, 2006 1:22 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity 4.2 Call Handler Greeting Limited to 90 seconds


I am trying to record a call handler greeting that will be 300 seconds.  The
system stops recording after 90 seconds.  
 
I made the owner of the Call Handler a subscriber, and the subscribers COS
permits Greetings of 300 seconds.  So the Call Handler Greeting should be
300 seconds.
 
This is not working, I am still limited to 90 seconds.  Anywhere else I
should look for the Greeting length restriction?
 
 
Bill Carter
Sr. Business Communications Analyst
Sentinel Technologies
(O) 217.391.5015
 
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