[cisco-voip] Phone Registration Rejected

[Brian Henry]

I assume that you are not running in secure mode.
 
1.  Did you do a factory reset of the phone?
 
Have you looked at the debugs on the phone web page to see what error code it is giving you? or you can attach the cable in the docs to the aux port to look at the phones boot up process and a more detailed view.
 
Brian

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Candese Perez
Sent: Fri 10/6/2006 11:58 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Phone Registration Rejected


I have a 7960 that will nto register with my CM 4.0 server, and I believe it is because the .cnf file is out of date or has changed as this phone has been in storage for several months. 

How can i get the phone to use the new file on CM if it won't register in CM.  Is there a way to push the new file to the phone? 

Candese 

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